|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Version/Condition: 7.1 P6
O/S Version: Server 2012 R2
|Issue||When the user issues a successful challenge for OOB SMS using Telesign as the service provider, the challenge is reported back in Adaptive Authentication as a failed challenge.|
The value stored in the CHALLENGE_SUCCESSFUL column is set to N, which is treated as a failed challenge in Adaptive Authentication, even though the Authenticate response treated the transaction as a successful challenge.
|Resolution||Make the change below in the "TELESIGN_SMS_TYPE" bean within the c-config-acsp_telesignSms.xml file.|
Restart the application so that the changed value can take effect and then try again.