|Applies To||RSA Product Set: DLP|
RSA Product/Service Type: Enterprise Manager (EM)
|Issue||The LDAP parameters have been configured properly and the user is able to verify the LDAP parameters correctly. However, when enabling the encryption checkbox the LDAP parameters do not get verified.|
|Resolution||This issue occurs because EM is not able to verify the LDAP server certificate to establish the secure connection with the LDAP server.|
The LDAP server certificate (if self signed) or the signing chain for the LDAP server certificate must be imported into the CA certs file of the JRE used by Enterprise Manager.
Note: Make sure that the LDAP name in the Enterprise Manager UI is the name of the LDAP server and not an IP.