000032072 - Enable, Disable, Lock, and Unlock review results buttons are not available in RSA Via L&G

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032072
Applies ToRSA Product Set: Via Lifecycle and Governance (L&G), Identity Management and Governance (IMG)
RSA Version/Condition: 6.9.1
Platform: JBoss
 
IssueWhen a review is generated, and you click into the review results to review the items, the Enable/Disable/Lock/Unlock buttons are not present.
ResolutionThe cause of this issue is that there are 2 application-level settings that are set to 'No'.  These 2 settings are called 'Allow Account Locking' and 'Allow Account Disabling'.
To change the settings to enable the review buttons, navigate to Resources>Applications>Choose the application for which the review items belong to>Click the Edit button>Change the settings to 'Yes'.
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