000032070 - How to remove the RSADLPOLAddin plugin from Outlook for RSA DLP 9.6

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032070
Applies ToRSA Product Set: DLP
RSA Product/Service Type: Endpoint, RSADLPOLAddin Plugin
RSA Version/Condition: 9.6
Platform: Microsoft Outlook
IssueThe user needs to remove the RSADLPOLAddin plugin from Outlook
TasksTo remove the plugin, follow the steps below.
  1. From the EM GUI, navigate to Admin > Endpoint > Endpoint Groups.
  2. Select the desired group.
  3. Expand the Tech Support Only section.
  4. Add the below syntax in the Override configuration after editing the configuration, then save the change.
<Advanced>
<AddOutlookAddin>
false
</AddOutlookAddin>
</Advanced>
NotesOnly the Outlook client needs to restart to remove RSADLPOLAddin plugin.
To add the plugin again, simply remove the override setting mentioned above in the EM GUI.

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