000029521 - How to control services via the command line for RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jul 16, 2019
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Article Number000029521
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: RSA Archer Services
RSA Version/Condition: 5.x, 6.x
Platform: Windows
IssueUsers can stop and start any service using Server Manager or services.msc without any issues; however, any NET START or NET STOP command throws an error.

User-added image
ResolutionRather than using NET START and NET STOP, use the SC commands instead. Examples of this are shown below.

sc //Computer-Name stop “ServiceName”
sc //Computer-Name start “ServiceName”

NET commands are slightly older and more limited in functionality when compared to SC commands.  See the links below for more information: