000029521 - How to control RSA Archer services via the command line

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029521
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer Services
RSA Version/Condition: 5.5
Platform: Windows
IssueUsers can stop and start any service using Server Manager or services.msc without any issues.
However, any NET START or NET STOP command throws an error.
ResolutionRather than using NET START and NET STOP, user the SC commands instead. Examples of this are shown below.
sc //Computer-Name stop “ServiceName”
sc //Computer-Name start “ServiceName”

According to the links below, NET commands are slightly older and more limited in functionality when compared to SC commands.

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