|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Reports
|Issue||RSA Archer Reports are not returning the same information for all users.|
|Resolution||This can happen when one of the criteria fields is private and one set of users is not using that criteria, as it is blank for them because it is private. |
To resolve the issue, you must give permission to the field for both sets of users. Once this is done the reports will match.