on Jun 14, 2016Article Content
| Article Number | 000026849 |
| Applies To | Token Record Decryption Utility. |
| Issue | Using the Token Record Decryption Utility. No encrypted token records were found in folder. |
| Resolution | Create a working folder and copy the filenames with the extension .p7sp & .p7sx and the downloaded zip file and use this folder with the Token Record Decryption Utility. For details information on decrypting token records please view the RSA SecurID Token Record Decryption Tutorialavailable on YouTube at URL http://www.youtube.com/watch?v=rAII_SWi1b0 (running time is 11 minutes 17 seconds). |
| Legacy Article ID | a67530 |