000026849 - No encrypted token records were found in folder

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026849
Applies ToToken Record Decryption Utility.
IssueUsing the Token Record Decryption Utility.
No encrypted token records were found in folder.
Resolution

Create a working folder and copy the filenames with the extension .p7sp & .p7sx and the downloaded zip file and use this folder with the Token Record Decryption Utility.

For details information on decrypting token records please view the RSA SecurID Token Record Decryption Tutorialavailable on YouTube at URL http://www.youtube.com/watch?v=rAII_SWi1b0 (running time is 11 minutes 17 seconds).

Legacy Article IDa67530

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