|Applies To||RSA Product Set: Security Analytics, NetWitness Platform|
RSA Product/Service Type: Log Collector (Check Point collection)
RSA Version/Condition: 10.6.x, 11.x
O/S Version: EL6, EL7
|Issue||Error message "The SIC infrastructure was unable to establish the connection" when attempting to establish a Check Point firewall as an RSA Security Analytics / NetWitness Platform event source.|
The following error message is present in the /var/log/messages file: Session exit reason: The SIC infrastructure was unable to establish the connection
In order to resolve the issue, follow the steps below.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
See below for an example of a Check Point firewall configuration:
|Legacy Article ID||a65846|