000029667 - Can RSA  Archer use DKIM (DomainKeys Identified Mail (DKIM) to Sign Notifications from SaaS?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jul 17, 2019
Version 3Show Document
  • View in full screen mode

Article Content

Article Number000029667
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.x, 6.x
Platform: Windows
IssueClient uses Archer Notifications to send email to internal users. Client asked if Archer has the capability to DKIM (DomainKeys Identified Mail (DKIM) Sign those Notification emails with a Client provided a certificate to validate that the email is a legitimate Client/ Internal communication?

The Client's request is not something that RSA Archer can accommodate.

All mail out of SaaS must use the RSA Archer Relay. 
RSA Archer cannot set up an instance to use a customer mail-server for delivery or make modifications specific to a single instance.