|Applies To||RSA Product Set: RSA NetWitness Platform|
RSA Product/Service Type: Core services
RSA Version/Condition: 10.x, 11.x
|Issue||Resetting the stat DB may be required if a core service's stats are not updated with the current/expected values or for some other reasons.|
The core service's stats can be viewed from the following locations.
For SA 10.x: Administration->Services->Explore(of the core service)->/<core service>/stats.
For NW 11.x: ADMIN-Services->Explore(of the core service)->/<core service>/stats.
e.x. /decoder/stats or /concentrator/stats.
|Tasks||In order to reset the statistics on a core service such as a decoder or a concentrator, please follow the steps below.|
|Notes||Alternatively, the resetMax option may be used instead to only clear the maximum statistical values, such as capture.dropped.percent.max, capture.packet.rate.max, etc.|
While it will not clear all statistics, it is the less intrusive option as it does not require a service restart to be performed.