000029632 - How to reset the statistics on an RSA Security Analytics Packet Decoder

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029632
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Packet Decoder
RSA Version/Condition: 10.4.x
TasksIn order to reset the statistics on a Packet Decoder appliance, follow the steps below.
  1. In the Security Analytics UI, navigate to Administration -> Services.
  2. Select the decoder, click on the Actions button, and select View ->Explore.
  3. In the Explore view, right-click on the decoder directory in the left pane and select Properties.
  4. In the drop down menu in the lower-right pane, select reset.
  5. In the Parameters field, enter stats=1 and click the Send button.
Be advised that resetting the statistics will automatically restart the decoder service on the appliance.
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NotesAlternatively, the resetMax option may be used instead to only clear the maximum statistical values, such as capture.dropped.percent.max, capture.packet.rate.max, etc.
While it will not clear all statistics, it is the less intrusive option as it does not require a service restart to be performed.
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