000029204 - Error importing SMS certificate into Authentication Manager: The certificate file is not valid

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029204
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 7.1
Platform: Linux
Platform (Other): null
O/S Version: Red Hat Enterprise Linux 5.x
Product Name: RSA-0010010
Product Description: RSA Authentication Manager
IssueUser is trying to import a filename_here.crt  certificate file from Clickatell and the the error "The certificate file is not valid".

ResolutionThe fix is to rename the file extension from ".crt" to an acceptable one such as ".cer".