000030590 - How to change reviewer on active reviews after reviewer terminated

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030590
Applies ToRSA Product Set: Identity Management and Governance
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.8.1
Platform: Linux
Platform (Other): Red Hat Enterprise Linux Server release 5.8 (Tikanga)
O/S Version: Other platforms, see notes
Product Name: RSA-0018000
Product Description: Access Certification Manager
IssueReview Owner is terminated, cannot update review owner on active reviews
ResolutionSteps to change review owner of active review result after reviewer terminated
1. In ACM, go to Reviews
2. Go to Review Definitions
3. Click on the review definition with active review results
4. Navigate to Results tab
5. Click on the active review results which needs reviewer be changed
6. Click on Edit Definition button
7. Click on the Owner in the new page
8. Choose new owner from list in the pop up window

NotesThis is different from changing review owner from the review definition. This only change the owner of the active review results. See screenshot for details.