000031133 - SSL Certificate Expiry for Dell OpenManage service in RSA enVision

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031133
Applies ToRSA Product Set: enVision
RSA Product/Service Type: enVision Core
RSA Version/Condition: 4.1 SP1
Platform: Windows
O/S Version: 2003 Server x64
IssueRenew the SSL certificate for Dell Open Manager Server Administrator.
ResolutionFollow the steps below to resolve the issue.
  1. In Open Manager Server Administrator, click on Preferences.
  2. Click on General Settings. >> Web Server tab.
  3. Click on X.509 Certificate .
  4. Choose Certificate Maintenance and click Next button.
  5. Choose Certificate Signing Request(CSR) from the dropdown list and click Next button.
  6. Copy the text in the box. It should read -------BEGIN NEW.....--------
  7. Go to your CA https://servername.domain.local/certsrv/ and click on Request a certificate.
  8. Click on advanced certificate request.
  9. Click on Submit a certificate request by using a base-64-encoded CMC or PKCS #10 file, or submit a renewal request by using a base-64-encoded PKCS #7 file.
  10. Paste copied request (in step 6) and choose Web Server under Certificate Template.
  11. Click on Submit button, click Yes on the message.
  12. Click on Download certificate chain and save it. It should be certnew.p7b file.
  13. Go back to Open Manager Server Administrator  and click X.509 Certificate link to go back to X.509 Certificate Management.
  14. This time choose Import a certificate chain and click on Next button.
  15. Click Browse, choose certnew.p7b file, click Open and click Import.
  16. Click on Activate the new certificate button and click on Restart To Activate New Certificate button.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.