000031174 - How to use the right certificate for ECAT Agent

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031174
Applies ToRSA Product Set: ECAT
RSA Product/Service Type: ECAT Agent
RSA Version/Condition: 4.x
Platform: Windows
IssueHow to use the right certificate for ECAT Agent
ResolutionWhen you create ECAT agent using packager under security tab
you choose client certificate , server certificate and ports needed from communication
between ECAT agent & ECAT console server as per screenshot below
packger Agent creation

Now make sure they are the same values included in the following configuration files
ConsoleServer.exe.config under ECAT server directory

        <add key="LocalHttpsServerPort" value="443"></add>
        <add key="LocalUdpServerPort" value="444"></add>
        <add key="LocalHttpsServerCert" value="EcatServerExported"></add>
        <add key="LocalHttpsClientCert" value="EcatClientExported"></add>

if values are not matched for some reason their will be a communication failure or agent won't show as online in ecat UI