000030999 - How to change the display language for all RSA Authentication Manager 8.x consoles

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030999
Applies To
RSA Product Set: SecurID
RSA Product/Service Type:  Authentication Manager
RSA Version/Condition:  8.x
Issue
  • Need to change the language of all three administrative consoles for Authentication Manager (Operations Console, Security Console and Self-Service Console) from English to any other language.
  • The only language available in the Security Console settings is English.
  • The Operations Console and Self-Service Console login pages automatically change their language based on the browser language setting.
Resolution

Security Console


There are some available language packs on the Authentication Manager 8.2 Downloads page.
To apply one of the language packs follow the steps below:
  1. Download the language pack needed, making sure the pack is for the version of Authentication Manager in your deployment.
  2. Extract the contents of the downloaded zip file.
  3. In the extracted folder, open to the folder called UI. Make sure there is a jar file inside (for example, am-i18n-resources-8.2.0.0.0-full_fr.jar for the French language pack).
  4. Use any third-party SFTP application, such as WinSCP, FileZilla, etc. to copy the jar file over to the server and place it in the /opt/rsa/am/ appserver/jdk/jre/lib/ext path on the primary.
  5. Reboot the server in order for the new language package to be recognized. To reboot the server, login to the primary's Operations Console and select Maintenance > Reboot Appliance.  
    1. Check the Yes, reboot the appliance option.
    2. Click Reboot.
  6. Repeat steps 4 and 5 for any replicas in the deployment.
After the server starts up again, to apply the new language globally for all users follow the steps below:
  1. Login to the Security Console.
  2. Select SetupSystem Settings.
  3. Under Console & Session Settings, click Security Console Display Options.
  4. In the Defaults section, select the appropriate language from the drop-down menu beside the Language option.
  5. Click Save.
  6. The changes should take effect after you log off, then log in again.
 

Operations Console or Self-Service Console


Both of these consoles detect the browser's language, so you must change the browser language setting itself, and these consoles will automatically change their display language.
 
NotesAdmins can change their own preferred language to be different from the global default option using the following steps:
  1. Log in to the Security Console.
  2. From the top right corner of the screen, click My Preferences.
  3. Select the appropriate language from the drop-down menu beside the Language option.
  4. Click Save.
  5. The changes should take effect after you log off, then log in again.
If the desired display language is not available via RSA Link, you can create your own language pack by doing the following:
  1. Follow the steps provided in the document on Dynamic i18N/L10N Support in RSA Authentication Manager 8.1.
  2. After creating a custom language .jar file, follow the steps above under Resolution to apply it.

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