000030202 - Admin user not able to view reports or rules created by users with other roles in RSA Security Analytics 10.4.1 and above

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030202
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Reporting Engine
RSA Version/Condition: 10.4.1.x, 10.5.x
Platform: CentOS
IssueRules/Reports created by users with roles other than Admin will not be visible in SA UI when logged in as Admin user.
 
Tasks
 
Resolution
The functionality is as per design.  In order to allow the Admin user to view all Reporting Engine objects (rules, reports, charts, etc.), perform the steps below.
  1. Login to the Security Analytics UI as an administrative user.
  2. Navigate to Administration -> Services, click on the red Actions button for the Reporting Engine, and select View -> Config.
  3. On the General tab, expand the System Configuration section if necessary.
  4. Enable the checkbox labeled Allow Administrators Full Access and click the Apply button.
    User-added image
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.

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