000031293 - How to manually change time on a SA Appliance in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031293
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Core
RSA Version/Condition:
Platform: CentOS
O/S Version: 6
ResolutionIn th event an NTP server is not available, to manually change the system time, follow these steps:
1- SSH to the appliance
2- Use the "date" command with the below syntax to change the time and date:
     date [MMDDhhmm]
MM: Month
DD: Day
hh: Hour
mm: minutes
Example, to change the date and time to Sept 21, 2015 at 5:48pm UTC:
# date 09211748
Mon Sep 21 17:48:00 UTC 2015

3- Use the date command to confirm changes has been done correctly:
# date
Mon Sep 21 17:48:19 UTC 2015
NotesThis command may be used as an interim workaround until ntp can be configured.  Using a properly configured NTP service across all SA servers is still considered the RSA best practice.