000031289 - How to import Attachments using Data Feed with CSV and XML files in RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on May 1, 2019
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Article Number000031289
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Data Feed
IssueMultiple file attachments need to be added to new or existing records.
Resolution
  1. Create a Data feed that imports attachments to existing records.
  2. The attachment files to be imported and linked to records must be accessible by Job Engine service identity or copied to the File Repository path: \FileRepository\InstanceName\Datafeed\Attachment
  3. The source file format can be CSV or XML.

CSV import file format:

"Tracking ID","Attachment"
"213807","Attachment1.xml"
"213808","Attachment2.docx"
"213809","Attachment3.txt"
"213812","Attachment4.html"


XML import file format:

<?xml version="1.0" encoding="utf-8"?>
     <ex:Record xmlns:ex="http://archertech.com/Print/Export">
          <ex:Item>
               <ex:Tracking_ID>213807</ex:Tracking_ID>
                    <ex:Attachment>
                         <ex:Item> Attachment1.xml </ex:Item>
                    </ex:Attachment>
           </ex:Item>
           <ex:Item>
                <ex:Tracking_ID>213808</ex:Tracking_ID>
                     <ex:Attachment>
                          <ex:Item> Attachment2.docx</ex:Item>
                     </ex:Attachment>
            </ex:Item>
       </ex:Item>
</ex:Record>

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