000031720 - Increasing the number of asynchronous jobs processed simultaneously (Thread Count) by the Job Engine in RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support on Apr 19, 2019
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Article Number000031720
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Job Engine
IssueVery long delays in the processing of notifications, data imports, and packaging while the server running the RSA Archer Job Engine and the Archer instance database has low (<80%) CPU usage.
 
Resolution

From the Archer Control Panel:



  1. Plugins (top left)
  2. Job Engine Manager
  3. Servers button
  4. Increase Thread Count (A practical Max maybe 45)
  5. Click update on the bottom right.
User-added image
 

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