000029584 - Explanation of Authentication Manager 8.1 log messages

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029584
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
 
IssueExplanation of log messages: 
We have syslog from the RSA appliances to warn us if users are modified on the RSA appliance. However, we get some log messages that I cannot understand what they mean.
TasksDownload  am_troubleshooting_guide.pdf for Authentication Manager 8.1 from RSA Securcare online.
 
ResolutionThis guide describes how to troubleshoot RSA® Authentication Manager 8.1 for commonly occurring error messages. These error messages are displayed in the SNMP traps or in the logs. Refer to this guide for basic troubleshooting steps before calling Customer Support. This guide also lists all the Authentication Manager 8.1 trap messages. This guide is intended for administrators and other trusted personnel.
Each messages include Action ID, Action Key, Message and Description.

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