000031706 - 5.5.3: System Time-out Warning 'Keep Alive' Feature

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031706
Applies To5.5.3
IssuePrior to v5.5.3, if a user session was inactive for a designated period of time, Archer would automatically end the session and log the user out with no warning which could led to lost data.
ResolutionPictured below, appears at the top of the user’s browser but does not interrupt the user experience. The user can select “Continue Working” to extend the session.

If the session timeout limit is reached, the user will see the following message displayed at the top of the browser:

To configure the session timeout warning, open Archer and go to Administration -> Access Control -> Manage Security Parameters. Open the parameter that you wish to add a timeout warning for. Scroll down to Authorization Properties and check the box next to “Enable session timeout warning” and specify how far in advance of the timeout the warning should be displayed.