000029852 - In RSA Archer, how to set the field values for a Cross-Reference or Related Record field using the CreateRecord or UpdateRecord methods in the Record Class Web Service API

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029852
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
ResolutionThe following XML snippet shows how to set a single Cross-Reference or Related Records: 
<fieldvalues>
  <Field id="13907" name="My Contacts" value="205520" />
</fieldvalues>

The following XML snippet shows how to set multiple Cross-Reference or Related Records: 
<fieldvalues>
  <Field id="13907" name="My Contacts" value="205520">
    <MultiValue value="205521" />
    <MultiValue value="205522" />
  </Field>
</fieldvalues>

The following XML snippet shows how to clear all values for a Cross-Reference or Related Records field
<fieldvalues>
  <Field id="13907" name="My Contacts" />
</fieldvalues>

NOTE: The name XML attribute is not required, but it helps with field identification.

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