|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Data Feed
|Issue||When attempting to run a data feed in an instance, a job appears to be stuck in a Pending status after being manually started.|
|Resolution||It is likely that the RSA Archer Job Service is not running on the services server. Start the service and confirm whether or not the data feed starts. |
There may be a number of backlogged jobs and therefore it could take some time before the data feed starts.
You can look at a list of jobs in the Archer Control Panel under Plugins -> Job Engine Manager -> Available Jobs.