000031341 - RSA DLP Network - How to locate operational logs

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031341
Applies To

RSA Product Set: DLP
RSA Product/Service Type: DLP Network
RSA Version/Condition: 9.6
Platform: Centos
RSA Product Set: DLP
RSA Product/Service Type: DLP Network
RSA Version/Condition: 9.6
Platform: Centos

IssueHow to locate the operational logs related to "RSA DLP" network components from the appliances. 
Tasks1- SSH to the appliance.
2- Select "6" Advanced options. 
3- Select "1"  Exit to shell. 
4- For Network Controller, the logs will be located under the path:

  • cd  /opt/rsa/controller/log
  • cd  /opt/tablus/controller/log
6- For ICAP, Interceptor & Sensor, the logs will be located under the path: 
  • cd  /opt/rsa/sensor/log
  • cd  /opt/tablus/sensor/log
7- Type "ls" command in order to view the logs files under log directory. 
8- Use any of the linux-related file-view commands to view contents of the file
    
        [example:
cat/tail/head "messages-0000000001.log].

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