|Applies To||RSA Product Set: DLP|
RSA Product/Service Type: Endpoint
RSA Version/Condition: 9.6 SP2
|Issue||user cannot uninstall endpoint, |
user cannot find the RSA DLP Endpoint Agent in add/remove programs
|Resolution||1. In Enterprise Manager, click Admin > Endpoint > Endpoint Groups.|
The Endpoint Groups page appears.
2. Click the name of the Endpoint group that you want to view.
The Endpoint Group - New/Edit page appears in view-only mode, showing the configuration of the Endpoint group that you selected.
3.make sure the option " Show the Endpoint service in the computers' Add/Remove Programs list" is checked
4.wait for the configuration to be pushed on the endpoint