000031409 - RSA DLP Endpoint  How to install Endpoint Agent Hotfix

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000031409
Applies ToRSA Product Set: RSA DLP
RSA Product/Service Type: Endpoint
RSA Version/Condition: 9.6 SP2
Platform: Windows
  • How to apply an Endpoint Hotfix on your RSA DLP environment.

How to apply a RSA DLP Endpoint Hot-Fix: 

1- Check your RSA DLP version  via your EM GUI (Go to Admin > Support > About RSA Data Loss prevention > check version. 
2- Download the HF package that is compatible to your running RSA DLP version  via RSA SFTP under under  "/Distribution/support/Patches/DLP/".
3- Deploy the HF package on the EM server.
4- Open EM GUI > Admin > Support > Upgrade Manager > Scroll-down to Agent Patch Deployment > Click "Deploy Agent patch".
5- Go to your  endpoint workstation  and open "c:\program Files (x86)\RSA\Enforce\bin" folder, open EPMgr file and observe the change in "Reported version" to verify that the HF has been applied  to the endpoint agent.