|Applies To||DLP all versions|
This KB article includes best practice information for upgrading DLP systems under various scenarios.
It is meant to supplement but not replace DLP Upgrade Guides and Release Notes. If there are conflicts between this KnowledgeBase article and the official documentation, please use the official documentation or contact RSA DLP Support for guidance or clarification.
What document should I use?
Use the DLP Upgrade Guide for the following procedures:
To avoid problems with your DLP system, upgrades to these systems including the application of Service Packs and Hot Fixes, must be done in a specific order.
There are currently only 2 families of DLP code supported by RSA: DLP 9.5 and DLP 9.6.
Users can upgrade older systems running DLP 9.0 directly to DLP 9.5.0
Users running older systems of DLP 8.5, DLP 8.8 have to upgrade to DLP 9.0 before upgrading to DLP 9.5
Once a system has been successfully upgraded to the base level of DLP 9.5.0, you can then add Service Packs, Patches and Hot Fixes.
Users can upgrade older systems running any version of DLP 9.0 P5 or DLP 9.5 directly to DLP 9.6.0
Users running older versions of DLP 8.5, DLP 8.8 have to upgrade to DLP 9.0 P5 before upgrading to DLP 9.6
Note: DLP 9.6 does not support the old Dell 2950 Network appliances
Once a system has been successfully upgraded to the base level of DLP 9.6.0, you can then add Service Packs, Patches and Hot Fixes.
Service Packs may be installed on top of any lower version of DLP code, within the same code family.
Example Service Pack upgrade paths:
DLP 9.5.0 -> DLP 9.5 SP1
DLP 9.6.0-> DLP 9.6 SP1
DLP 9.6.0 -> DLP 9.6 SP2
DLP 9.6 SP1 P1 -> DLP 9.6 SP2
Patches may be installed on top of lower Patch versions of DLP code, however they must remain within the same Service Pack and code family.
Example Patch upgrade paths:
DLP 9.5.0 -> DLP 9.5 P1
DLP 9.6.0-> DLP 9.6 P1
DLP 9.6 SP2 -> DLP 9.6 SP2 P1 -> DLP 9.6 SP2 P2
DLP 9.6 SP2 -> DLP 9.6 SP2 P2
Hot Fixes are created for specific issues and must be applied on top of the specified code Family, Service Pack and Patch version for which the Hot Fix was created.
Example Hot Fix upgrade paths:
DLP 9.5.0 -> DLP 9.5.0 HF7
DLP 9.5 SP1 -> DLP 9.5 SP1 HF5
What code version do you have now?
To determine your current code level, check the EM UI as follows:
Select the Admin tab -> Support -> About RSA Data Loss Prevention
DLP 9.5.1000 = DLP 9.5.0
DLP 9.5.1100 = DLP 9.5 SP1
DLP 9.6.1000 = DLP 9.6.0
DLP 9.6.1100 = DLP 9.6 SP1
DLP 9.6.1200 = DLP 9.6 SP2
DLP 9.6.1201 = DLP 9.6 SP2 P1
DLP 9.6.1202 = DLP 9.6 SP2 P2