|Applies To||RSA Product Set: Key Manager|
RSA Product/Service Type: Key Manager Appliance or Server
RSA Version/Condition: any
Platform (Other): na
O/S Version: null
Product Name: Data Protection Manager
Product Description: Data Protection Manager
|Issue||Monitoring or queries on the RSA Data Protection Manager's internal database.|
|Resolution||RSA does not publish the database schema used by RSA Data Protection Manager appliance or server, nor any changes that RSA may make to it from time to time. The database schema is subject to change without notice when new releases and patches are published.|
Any direct access to the database is unsupported, except when done under the specific advice of RSA, such as during troubleshooting for a support case.
If you have a requirement to directly query the database for any reason, contact RSA Support who can advise you if there is a supported alternate method to achieve what you need.
For any custom queries or reports, we strongly recommend discussing your business requirements with your RSA Sales Account Manager who can advise how RSA can work with you to achieve your objectives.