000029424 - "The length of the query string for this request exceeds the configured maxQueryStringLength value" when unable to open a Values list in RSA Archer5.x

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jul 2, 2019
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Article Number000029424
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x
Platform: Windows
Issue
  • Unable to open a values list which contains a large number of values.
  • When custom errors are turned off, the following error message is seen:

The length of the query string for this request exceeds the configured maxQueryStringLength value
Resolution
A Fiddler trace captured the following request for content IDs while trying to access the Values list:
 


POST http://localhost/Shared/ValueSelectorPopup.aspx?fieldId=16836&showCurrentUser=false&fieldType=4&hfId=master_DefaultContent_rts_s3183_f16836c_shf&isMultiSelect=False&recordCreatorUserId=0&filterValues=67634,67635,67636,67637,67638,67639,67640, 67641,67642,67643,67644,67645,67646,67647,67648,67649,67650,67651,67652,67653,67654,67655,67656,67657,67658,67659,67660,67661,67662,67663,67664,67665,67666,67667,67668,67669,67670,67671,67672,67673 ,67674,67675,67676,67677,67678,67679,67680,67681,67682,67683,67684,67685,67686,67687,67688,67689,67690,67691,67692,67693,67694,67695,67696,67697,67698,67699,67700,67701,67702,67703,67704,67705, 67706,67707,67708,67709,67710,67711,67712,67713,67714,67715,67716,67717,67718,67719,67720,67721,67722,67723,67724,67725,67726,67727,67728,67729,67730,67731,67732,67733,67734,67735,67736,67737,67738, 67739,67740,67741,67742,67743,67744,67745,67746,67747,67748,67749,67750,67751,67752,67753,67754,67755,67756,67757,67758,67759,67760,67761,67762,67763,67764,67765,67766,67767,67768,67769,67770,67771 ,67772,67773,67774,67775,67776,67777,67778,67779,67780,67781,67782,67783,67784,67785,67786,67787,67788,67789,67790,67791,67792,67793,67794,67795,67796,67797,67798,67799,67800,67801,67802,67803, 67804,67805,67806,67807,67808,67809,67810,67811,67812,67813,67814,67815,67816,67817,67818,67819,67820,67821,67822,67823,67824,67825,67826,67827,67828,67829,67830,67831,67832,67833,67834,67835, 67836,67837,67838,67839,67840,67841,67842,67843,67844,67845,67846,67847,67848,67849,67850,67851,67852,67853,67854,67855,67856,67857,67858,67859,67860,67861,67862,67863,67864,67865,67866,67867, 67868,67869,67870,67871,67872,67873,67874,67875,67876,67877,67878,67879,67880,67881,67882,67883,67884,67885,67886,67887,67888,67889,67890,67891,67892,67893,67894,67895,67896,67897,67898,67899, 67900,67901,67902,67903,67904,67905,67906,67907,67908,67909,67910,67911,67912,67913,67914,67915,67916,67917,67918,67919,67920,67921,67922,67923,67924,67925,67926,67927,67928,67929,67931,67932, 67933,67934,67935,67936,67937,67938,67939,67940,67941,67942,67943,67944,67945,67946,67947,67948,67949,67950,67951,67952,67953,67954,67955,67956, 67957,67958,67959,67960,67961,67962,67963,67964,67965,67966 HTTP/1.1
 


This content ID list is larger than the 2048 character limit that is the default in IIS.


 


In order to process the lengthy request, please do the following:


  1. Launch the IIS Manaber and navigate to Default Web Site and highlight the Archer virtual directory.
  2. Click on the Request Filtering icon..
  3. Edit Feature Settings.
  4. Rasie the value for the Maximum query string from 2048 to 4096.
  5. Click OK.

User-added image



  1. Once the value is changed. Try accessing the Values list again.

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