000029424 - Unable to open a Values list. Error : "The length of the query string for this request exceeds the configured maxQueryStringLength value"

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029424
Applies ToRSA Product Set : Archer

RSA Version/Condition : 5.x

Platform : Windows
IssueUnable to open a values list which contains a large number of values.
Once custom errors are turned off, we get the below error message:
The length of the query string for this request exceeds the configured maxQueryStringLength value
ResolutionA fiddler trace captured the below request while trying to access the Values list 
POST http://localhost/Shared/ValueSelectorPopup.aspx?fieldId=16836&showCurrentUser=false&fieldType=4&hfId=master_DefaultContent_rts_s3183_f16836c_shf&isMultiSelect=False&recordCreatorUserId=0&filterValues=67634,67635,67636,67637,67638,67639,67640,
67641,67642,67643,67644,67645,67646,67647,67648,67649,67650,67651,67652,67653,67654,67655,67656,67657,67658,67659,67660,67661,67662,67663,67664,67665,67666,67667,67668,67669,67670,67671,67672,67673
,67674,67675,67676,67677,67678,67679,67680,67681,67682,67683,67684,67685,67686,67687,67688,67689,67690,67691,67692,67693,67694,67695,67696,67697,67698,67699,67700,67701,67702,67703,67704,67705,
67706,67707,67708,67709,67710,67711,67712,67713,67714,67715,67716,67717,67718,67719,67720,67721,67722,67723,67724,67725,67726,67727,67728,67729,67730,67731,67732,67733,67734,67735,67736,67737,67738,
67739,67740,67741,67742,67743,67744,67745,67746,67747,67748,67749,67750,67751,67752,67753,67754,67755,67756,67757,67758,67759,67760,67761,67762,67763,67764,67765,67766,67767,67768,67769,67770,67771
,67772,67773,67774,67775,67776,67777,67778,67779,67780,67781,67782,67783,67784,67785,67786,67787,67788,67789,67790,67791,67792,67793,67794,67795,67796,67797,67798,67799,67800,67801,67802,67803,
67804,67805,67806,67807,67808,67809,67810,67811,67812,67813,67814,67815,67816,67817,67818,67819,67820,67821,67822,67823,67824,67825,67826,67827,67828,67829,67830,67831,67832,67833,67834,67835,
67836,67837,67838,67839,67840,67841,67842,67843,67844,67845,67846,67847,67848,67849,67850,67851,67852,67853,67854,67855,67856,67857,67858,67859,67860,67861,67862,67863,67864,67865,67866,67867,
67868,67869,67870,67871,67872,67873,67874,67875,67876,67877,67878,67879,67880,67881,67882,67883,67884,67885,67886,67887,67888,67889,67890,67891,67892,67893,67894,67895,67896,67897,67898,67899,
67900,67901,67902,67903,67904,67905,67906,67907,67908,67909,67910,67911,67912,67913,67914,67915,67916,67917,67918,67919,67920,67921,67922,67923,67924,67925,67926,67927,67928,67929,67931,67932,
67933,67934,67935,67936,67937,67938,67939,67940,67941,67942,67943,67944,67945,67946,67947,67948,67949,67950,67951,67952,67953,67954,67955,67956,
67957,67958,67959,67960,67961,67962,67963,67964,67965,67966 HTTP/1.1

This is larger than 2048 limit that is the default in IIS.
In order to process the lengthy request, please go to IIS -> Default Web Site -> [Highlight the Archer virtual directory].
Click on the ‘Request Filtering’ icon -> Edit Feature Settings
 
Now change the Maximum query string to 4096 from 2048 – Click on Ok.
User-added image
Once the value is changed. Try accessing the Values list again.

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