|Applies To||RSA Product Set : Archer|
RSA Version/Condition : 5.x
Platform : Windows
|Issue||Unable to import values in a values list:|
User gets an error or a warning similar to :
The import has been cancelled.
|Resolution||Although, the formatting looks correct; the user was still unable to import the values because of the encoding of the xml file.|
The encoding of the file which did not work was : Encode in UTF-8 without BOM
Changed the encoding to : Encode in UCS - 2 Little Endian
And the same import file works. Use Notepad++ to verify the encoding.