000029062 - Agent C API 8.x: How to enable debug/trace logging for 32-bit API running on 64-bit Windows OS

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000029062
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent API for C
RSA Version/Condition:C API 8.x
Platform: Windows
 
IssueNormally you turn on Authentication Agent C API  logging by setting these registry values
HKLM\SOFTWARE\SDTI\ACECLIENT
TraceLevel Reg_DWORD 15 (decimal)
TraceDest  Reg_DWORD   5 (decimal)
 
ResolutionWhen you are using 32-bit C Agent API on a 64-bit windows operating system,
Instead of HKLM\SOFTWARE\SDTI\ACECLIENT, create the registry values in the hive:
HKLM\SOFTWARE\Wow6432Node\SDTI\ACECLIENT.

Attachments

    Outcomes