|Applies To||RSA Product Set: Security Analytics, NetWitness Logs & Network|
SA Product/Service Type: Windows Legacy Collector
RSA Version/Condition: 10.x, 11.x
O/S Version: EL6, EL7
In some circumstances, it may be necessary to create a new lockbox for the Log Collector in RSA Security Analytics. An example of this would be when Event Sources cannot be added and the user is getting the error "Can't open lockbox."
Please note that all stored passwords for the event sources will need to be re-entered after the new lockbox is created.
|Notes||To create a new lockbox on a Local Collector refer to the knowledgebase article How to create a new Log Collector lockbox within RSA Security Analytics.|