000030448 - IMG: How to Call an External Web Service from a Fulfillment Workflow

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030448
Applies ToRSA Product Set: Identity Management and Governance
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.8.1, 6.9, 6.9.1 and above
 
IssueIn IMG, is there a way to call external Web Services from fulfillment workflows that will perform operations such as create, update and delete accounts on resources outside of IMG and return/store data generated by the Web Service call for further use in the Fulfillment Workflow?
ResolutionStarting in 6.8.1 P12, 6.9 P03 and 6.9.1+, two Web Service nodes have been added to the product for use in workflows:
1. REST WebService node - invokes external web services using REST requests and protocols, performs requested operations, receives the response back, and stores any results in workflow variables based on the node configuration.
1. SOAP WebService node - invokes external web services using SOAP requests and protocols, performs requested operations, receives the response back, and stores any results in workflow variables based on the node configuration.

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