000029202 - RSA Security Analytics 10.4 upgrade fails due to missing key

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029202
Applies ToRSA Product Set: Security Analytics
RSA Version/Condition: 10.4.x
Platform: CentOS
O/S Version: EL6
IssueRSA Security Analytics 10.4 upgrade fails due to missing key.
ResolutionTo resolve the issue, follow the steps below.
  1. SSH into the affected node as the root user.
  2. From the command line, type the command below.
    yum install rsa-sa-gpg-pubkeys

  3. Attempt to re-run the upgrade.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.

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