000030655 - Text showing on top of itself after upgrade

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 4Show Document
  • View in full screen mode

Article Content

Article Number000030655
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP2
Platform: Windows
Platform (Other): null
O/S Version: Customer doesn't know/not sure-see notes
Product Name: RSA-0012000
Product Description: Archer Platform
IssueAfter upgrading our DEV to Version 5.5 SP2 P1 HF3 I was trying to change the permissions on a global report from individual names to a group. I clicked on Users by accident and then tried to hit the minus sign to unexpand and this is what happened. I am using Windows 8.1 and the latest Chrome.
User-added image
User-added image
ResolutionClearing cache solved the issue. Clearing the cache is always a good idea after upgrading.