000029261 - How to Install IMG 6.8.1 on Red Hat 5u3

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029261
Applies ToIdentity Management and Governance version 6.8.1 on Red Hat 5u3
IssueFollowing the 6.8.1 Installation Guide instructions for which ASM driver file files to download into /tmp/aveksa/packages prior to install will cause the following error when attempting installation:
Installing Oracle ASM drivers...
Red Hat Enterprise Linux Server release 5.3 (Tikanga)
could not find /tmp/asmlib/oracleasm-2.6.18-128.el5-2.0.5-1.el5.x86_64.rpm
Step failed! See /tmp/aveksa-install.log for more information.   
There are two problems:
1) The install guide should include "asmlib-004_x64.tar.bz2 (Download this version if installing on Red Hat 5u3)" in the Get RSA Software Installation Packages section (Page 30)
2) The installer is not looking for the filename asmlib-004_x64.tar.bz2.
TasksDownload asmlib-004_x64.tar.bz2 to the target server's /tmp/aveksa/packages directory and rename the file to asmlib-006_x64.tar.bz2.
ResolutionIncluding asmlib-004_x64.tar.bz2 and renaming it to asmlib-006_x64.tar.bz2 will enable a successful install.