000029569 - SSO Auto-Provisioning Issues

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029569
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP1
Platform: Windows
Platform (Other): null
O/S Version: null
Product Name: null
Product Description: null
IssueWe were working on setting up SSO in PIng authenticator. Everything worked except the auto-provision. It would give a user not found message.
ResolutionA few items to check:
Be sure the Domain is passed and that it is AN EXACT MATCH.
Do not map the password attribute. A system generated password that meets security parameters will be automatically added.
If the password is mapped, it must meet security parameters or it will fail validation.