000030089 - Silverlight enable in Chrome version 42+

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030089
Applies ToArcher with Silverlight
IssueChrome will give the message to "Get Silverlight" but if clicked returns a "Page not found"
Chrome still supports Silverlight but it must be turned on.
ResolutionYou can re-enable Silverlight in Chrome utilizing one of two different methods or a combination of both dependin on the version of Chrome.
Step 1:
Go to chrome://flags/#enable-npapi and Click on Enable (the screenshot below shows Disable since I’ve already enabled it)
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Then Clear Browsing Data by using the menu option in the upper right hand corner of Chrome, then selecting More tools, and Clear Browsing Data.
Close and reopen Chrome.
Step 2:
 Go to  chrome://plugins  in Chrome and check the box to enable Silverlight.
User-added image