000030532 - Cannot delete record in Workflow

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030532
Applies ToRSA Product Set: Archer
 
IssueWhen attempting to delete a record you get the following error messageWorkflow Validation Failure message
Resolution

This record is in Workflow and cannot be deleted until the Workflow process is completed.  This occurs when Workflow has been configured with the "Create Record Copy" option.  The copy of the parent record is still in work flow and has not re-merged with the original record.
In reality you will not be deleting the record returning the error from the screen shot.  Once the workflow completes it is re-merged with the original record.

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