000030138 - WorkPoint - Your security settings have blocked an application from running with an out-of-date or expired version of Java

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030138
Applies ToRSA Product Set: Identity Management and Governance

RSA Product/Service Type: N/A

RSA Version/Condition: 6.9

Platform: JBoss or Any

Platform (Other): null

O/S Version: N/A

Product Name: RSA-0018015
IssueCannot open a workflow in RSA IMG
WorkPoint-Your-security-settings-have-blocked-an-application-from-running-with-an-out-of-date-or-expired-version-of-Java
==========
STACK TRACE ERROR:
==========
INFO: PRODUCT = Workpoint; VERSION = 3.5; BUILD = 20101207.P024; BUILD DATE = February 21, 2014
Error loading icon images. The following images could not be found:
    images/splash.png
    images/logonBackground.png
These images are necessary for proper execution of this software.
INFO: appletURL=http://000.000.000.101/aveksa/applet/
INFO: fullURL=http://000.000.0.101/wp/wpClientServlet
2015-04-27 10:43:10,239 INFO  com.workpoint.client.ClientContext  - Loaded client properties from Properties object
2015-04-27 10:43:10,239 INFO  com.workpoint.client.ClientContext  - Connected to server at: http://000.000.0.101/wp/wpClientServlet
Exception in thread "AWT-EventQueue-2" com.sun.deploy.security.BlockedException: Your security settings have blocked an application from running with an out-of-date or expired version of Java.
                at com.sun.deploy.security.SandboxSecurity.showBlockedDialog(Unknown Source)
                at com.sun.deploy.security.SandboxSecurity.checkRunExpired(Unknown Source)
                at com.sun.deploy.security.SandboxSecurity.checkUnsignedSandboxSecurity(Unknown Source)
                at com.sun.deploy.security.SandboxSecurity.isPermissionGranted(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.isTrustedByTrustDecider(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.getPermissions(Unknown Source)
                at sun.plugin2.applet.Applet2ClassLoader.getPermissions(Unknown Source)
                at java.security.SecureClassLoader.getProtectionDomain(Unknown Source)
                at java.security.SecureClassLoader.defineClass(Unknown Source)
                at java.net.URLClassLoader.defineClass(Unknown Source)
                at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
                at java.lang.reflect.Method.invoke(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.defineClassHelper(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.access$100(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
                at java.security.AccessController.doPrivileged(Native Method)
                at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
                at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
                at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
                at java.lang.ClassLoader.loadClass(Unknown Source)
                at com.workpoint.common.util.AbstractProperties.addUserTabs(Unknown Source)
                at com.workpoint.common.util.AbstractProperties.customTabConfiguration(Unknown Source)
                at com.workpoint.gui.ActivityInstProperties.<init>(Unknown Source)
                at com.workpoint.gui.ActivityInstProperties.<init>(Unknown Source)
                at com.workpoint.gui.designer.JobModel.F(Unknown Source)
                at com.workpoint.gui.designer.JobModel.aShowProperties(Unknown Source)
                at com.workpoint.gui.designer.AbstractModel.showCurrentNodeProperties(Unknown Source)
                at com.workpoint.gui.designer.AbstractModel$_J.nodePressed(Unknown Source)
                at com.workpoint.modeler.ModelView.mousePressed(Unknown Source)
                at java.awt.Component.processMouseEvent(Unknown Source)
                at java.awt.Component.processEvent(Unknown Source)
                at java.awt.Container.processEvent(Unknown Source)
                at java.awt.Component.dispatchEventImpl(Unknown Source)
                at java.awt.Container.dispatchEventImpl(Unknown Source)
                at java.awt.Component.dispatchEvent(Unknown Source)
                at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
                at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
                at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
                at java.awt.Container.dispatchEventImpl(Unknown Source)
                at java.awt.Component.dispatchEvent(Unknown Source)
                at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
                at java.awt.EventQueue.access$200(Unknown Source)
                at java.awt.EventQueue$3.run(Unknown Source)
                at java.awt.EventQueue$3.run(Unknown Source)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
                at java.awt.EventQueue$4.run(Unknown Source)
                at java.awt.EventQueue$4.run(Unknown Source)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
                at java.awt.EventQueue.dispatchEvent(Unknown Source)
                at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
                at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
                at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
                at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
                at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
                at java.awt.EventDispatchThread.run(Unknown Source)

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==========
Resolution==========
SOLUTION WHILE RUNNING:
==========
Java Product Version = 1.7.0_71


Path = "C:\Program Files\Java\jre7\bin\javaw.exe"



1) In Windows 7 on your local computer, go to: "Start" > type "java" in the search box and your "Enter" key in order to open the "Java Control Panel".



2) Click on the "Security" TAB.



3) Set the "Security Level" down to "Medium" using the "slider".



4) Next click on the "Edit Site List..." BUTTON and on the "Exception Site List" POPUP click the "Add" BUTTON.



IF this is the address of your environment (Server Node) which I am derived from the logs that you downloaded THEN:

5) Add the following site = https://<RSA_IMG_SERVER_IP_ADDRESS>/aveksa/main/* and then click the "OK" BUTTON.



6) Close your browser and re-open it and navigate back to your workflows or a Change Request as required.



You can also navigate to the "Java Control Panel" through your "Control Panel".

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