000030114 - How to reset a Historical Timeline Chart in the RSA NetWitness Platform UI

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Oct 30, 2019
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Article Number000030114
Applies ToRSA Product Set: RSA NetWitness Platform
RSA Product/Service Type: RSA NetWitness Logs & Network UI / Decoder, Concentrator, Broker
RSA Version/Condition: 10.6.x, 11.x
Platform: CentOS
O/S Version: EL6 / EL7
IssueAfter changing the date ranges for a historical timeline chart, it does not automatically revert back to dynamically showing the last 24 hours again as it did originally when the page is refreshed.
ResolutionTo reset a historical timeline chart on the Stats page of a core appliance within the Security Analytics UI, begin by clicking on the Settings button for the chart, as shown below.

Settings button for a historical timeline chart

On the Settings view, remove the value completely for Begin Date and End Date.
Then, leaving the focus on the Begin Date field as shown below, click on the Settings button to return to the chart, which will reflect the change.

User-added image

If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.
NotesIf the focus is left on the End Date rather than the Begin Date when returning to the chart, a year-to-date view will be displayed, rather than the previous 24 hours.
It is recommended that this year-to-date view not be used because the underlying query can be taxing on the appliance.