000028932 - KB-1246 - How to set the hostname for email generated by the appliance

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000028932
Applies ToAffected versions: 3.6.X
IssueMany installations have a specific DNS name used for the Aveksa Appliance. This is almost always different than what is shown in the /etc/hosts file. This causes confusion and possibly dead links in email sent to reviewers.



This tech note explains how to get the appliance to use the "correct" URL in the notification email messages.
Resolution

This article is for version 3.6.x - Version 4.X this functionality is available in the UI.


 


Many installations have a specific DNS name used for the Aveksa Appliance. This is almost always different than what is shown in the /etc/hosts file. This causes confusion and possibly dead links in email sent to reviewers.


 


The attached document explains how to get the appliance to use the "correct" URL in the notification email messages. It explains how we can set hostname for emails generated by the appliance.

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