|Applies To||RSA Archer : 5.x|
|Issue||Archer - How to get the Archer logs|
|Resolution||- Please log in to the Archer server.|
- Open Archer Control Panel [Start - > All Programs - > RSA Archer - > RSA Archer Control Panel]
- Double click on the Instance
Note: The name of the instance may vary depending on your setup [eg: 50000]
Go to the General tab -> Note the location of the Log files:
Go to the folder (that you noted in the previous step) through your Windows Explorer and the directory structure will look like this:
The Folders (Archer1, Archer2) include your Instance logs and the other log files are your root logs.
Note: The instance names may vary depending on your setup.
Request you to sort by date modified and send the latest updated logs in your root folder