000027938 - KB-1504 ASR for ACM 4.1.x

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027938
Applies ToAffected Versions: 4.1; 4.1.X
Issue

The Aveksa Statistics Report was added to the System Diagnostics tab in ACM 4.2.


 


This report provided very useful information about the current ACM system and can greatly aid in the diagnosis of customer problems. A version of the ASR which can be used in ACM 4.1 is included here.


 


There are no plans at this time to create a version of ASR for ACM versions prior to ACM 4.1.


 


Customers who have upgraded to ACM 4.2 will not need this kit, as this functionality is included in the UI.

Resolution

Instructions on how to implement ASR 4.1 are included here, along with two files, a .zip and a .zxx. The .zip file is a regular UNIX .zip file. The .zxx file is that same UNIX zip file, whose file extension has been renamed to .zxx. This allows this file to be emailed to customers that might have .zip files blocked by their email servers.

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