|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1 P05
Platform: SecurID Appliance
|Issue||Customer has received hardware tokens and DVD/CD media in the post. What to do next?|
|Tasks||Import the token record XML file into Authentication Manager, so that you can assign the tokens to users.|
|Resolution||Please review the following video stream found at URL http://www.youtube.com/watch?v=zqIRMIxUwXg:|
Please contact RSA Customer Support at one of the listed telephone numbers at URL http://www.emc.com/support/rsa/contact/phone-numbers.htm should you still require further assistance.