000028206 - KB-1104 - Versioning with ACM 3.6.X

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000028206
Applies ToAffected Versions: 3.6.X
ResolutionPrior to version 3.6 of ACM, the version information for the entire ACM product has been stored in internal tables in the underlying Oracle database. However, if the database is restored from backup at any point the version information reflected in this database will not accurately reflect what version the server software is running at. Until the database is migrated forward to the version of the server software, there is potential for inconsistent and odd behavior.
See the attached document for information on determining if you have a version mismatch between the database and installed software