000028885 - KB-1222 Install.sh 'stalls' on configuring system settings

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000028885
Applies ToAffected Versions: All Versions
ResolutionIn certain circumstances, we've seen the install.sh stall.
Review of log file, shows that it's on the 'configuring system settings' portion of the install script.
The install.sh worked as soon as the appliance default password for Oracle (and root) were returned to Aveksa Applicance default configured values.
Although it's noted that these passwords can be changed, if the system had problems completing Aveksa scripts, it's recommended to restore the password and try the scripts again.
If the site continues to have problems, please contact Aveksa Technical Support.