000026316 - How to access DPM server console with an entitled KMS user added by Access Manager?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026316
Applies ToRSA Key Manager, RSA Data Protection Management
RSA Data Protection Manager (DPM)
IssueHow to access DPM server console with an entitled KMS user added by Access Manager?
Why does KMS fail to authenticate?
How do I create a user for KMS?
Access denied.  Contact your administrator if you believe you should have access to this resource.
ResolutionLog in to the DPM server console as a SUPER ADMINISTRATOR; click the Identities tab; click the Create button; create the Identity and add the name of the Access Manager entitled user at the bottom of Authentication; and then, click the Save button.
Legacy Article IDa64604

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