000026295 - How to disable the session timeout on the RSA NetWitness Informer dashboard

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026295
Applies ToRSA NetWitness NextGen
RSA NetWitness Informer
RSA NetWitness Informer 2.0.5.2 and above
IssueHow to disable the session timeout on the RSA NetWitness Informer dashboard.
The RSA NetWitness Informer dashboard is in a SOC / NOC on a big screen. After a certain amount of time the dashboard times out. Is there a way to turn the timeout off?
Resolution

To disable the session timeout in RSA NetWitness Informer,  follow the steps below.

1. Open IIS manager and expand the tree to the informer website.
2. Right-click and choose Properties.
3. In the Virtual Directory tab, click the Configuration button.
4. Change the session timeout in the Session Timeout box.

Legacy Article IDa58808

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