|Applies To||RSA Certificate Manager 6.8|
RSA Certificate Manager (RCM)
Microsoft Windows Server 2003 SP2
|Issue||Can RCM be configured to send the fully qualified host name to the smtp server?|
It's not the SMTP host, it's the local host's name as sent in the SMTP EHLO.
IT mail team changed the relays, and they now require that the sending host provide a FQDN as part of the EHLO so they can do a reverse dns lookup. Currently RCM sends the following ehlo:
HELO rcm0012601 <<--this is the RCM server host name.
We need it to send:
|Resolution||Engineering has provided new binaries for RCM to send the fully qualified host name to the smtp server.|
|Legacy Article ID||a54630|